A Communications Service Provider-focused portfolio that turns network traffic into App QoE, behavior and business insights—so you can analyze, optimize and monetize every network-powered service across mobile, FWA, fixed, cable and satellite.

 

What the App QoE CSP Suite includes

All three layers share the same AppLogic Intelligence Stack so you can start with one motion and grow into others without a re-platform.

Layer 1 – Visibility & Enforcement
  • ActiveLogic for inline visibility, QoS, shaping and enforcement.
  • AppLogic Engine for per-app classification and QoE scoring.
  • AppLenX for flow/xDR-based observability on off-net and wholesale domains.
Layer 2 – Context & Enrichment
  • Maestro Policy Engine (MPE) to express business intent and experience rules.
  • Insights Data Storage (IDS) as an AI-ready data fabric for churn, capacity and QoE models.
Layer 3 – Business Enablement
  • Ops Insights for Operations, NOC, Performance, and Tier 2 Care teams.
  • Enterprise Insights for B2B and wholesale customers when needed.
  • AI Labs for agentic apps that recommend what to do next.

Who uses the App QoE CSP Suite

Network and Operations
Reduce “network is fine” escalations and tie faults to what subscribers actually felt


Care and CX
Use Operations Insights to automatically diagnose customer concerns and utilize experience metrics for handling calls, chats and digital care
Product, Strategy and Finance
Design new products and defend investments with app and segment level insight

Motions this suite enables

Analyze

Understand which experiences drive churn, complaints and cost.

  • Churn propensity and save lists based on QoE and behavior.
  • Heavy-user and fair-use analytics for mobile and FWA.
  • App-level cost and margin models for new plans and bundles.
Optimize

Protect margins while protecting key experiences.

  • Experience-aware fairness and congestion control.
  • Video, gaming and collaboration QoE management.
  • Capacity planning guided by real experience data—not just Mbps.
Monetize

Launch differentiated services grounded in real behavior and QoE.

  • Experience-based tiers for mobile and FWA subscribers.
  • App-aware roaming and wholesale SLAs.
  • Sponsored data and OTT bundles aligned to actual usage.